PDF Pattern Help
What the heck do I do with this file?
Your PDF pattern is a zipped file that includes an instruction booklet and several pattern files. See below for instructions for unzipping a file.
If you're in the US, choose the US Paper pattern file that includes your size range. If you're outside the US, choose the A4 pattern file in your size range.
Once your pattern pages are printed, use the lettered arrows on the edges of each page to piece the pattern together. Overlap the edges by 1/8" so that the bottoms of the arrows touch. Tape your pattern together. You should not need to trim any edges.
Use a marker or brightly colored pen to trace your size, and then cut out your pattern!
I can't get the arrows on my printed pattern to line up.
When your printer settings are configured correctly, the printed pattern comes to within ⅛" of the edge of the page, and the bottoms of the arrows touch when you overlap page edges by ⅛".
If you're in the US, take a look at your printer settings. Make sure you choose "US Letter," print at 100% (no scaling or shrink to fit), and borderless printing. If your printer doesn't have borderless printing or other settings that let it print within ⅛" of the page edge, you can still print - you'll just have to remember to line up the pages with ⅛" overlap, and you may have to connect some lines manually. It may be easier to print your pattern at your local copyshop.
If you're outside the US, the Wrap Skirt is designed for US letter size paper, which is slightly wider and slightly shorter than the international A4 size. You may be able to get the pattern to be more or less workable using "fit to page," but it won't be perfect. We are currently updating the Wrap Skirt to include both US letter and A4 sizing options - if you'd like to be alerted when the pattern is updated, please sign up for our mailing list.
All future PDF patterns, including the Sweetheart Dress, will include both US letter and A4 options.
I ordered a PDF pattern (or patterns) but I haven't received anything. Where is my order?
Once your payment is processed, you'll receive an order confirmation email from firstname.lastname@example.org via Shopify with a link to your files. Depending on your email provider, the email could take up to an hour to get to you.
If you don't see the email, check your spam or promotions folder. Add email@example.com to your address book to make sure your files go straight to your inbox in the future!
I got an email but I don't see a link.
The link is embedded in the words "Click here to access your digital download." If you don't see these words or the words are not a clickable link, try a different device.
I clicked the link and now I can't find my files. What gives??
Different operating systems put files in different places. Easy-to-follow instructions for locating your files on Windows, Apple, and Android systems are available here.
If you clicked the link on your iPhone or iPad but don't have Files or Documents set up yet (see below), check your tabs in Safari. The file is likely just sitting in a tab, waiting for you to tell it what to do.
I'm on an iPhone or iPad and I can't figure out how to get the file off my phone and onto the device attached to my printer.
It's not you. Apple makes this really hard.
On iOS 11, you have a couple of options. If you don't care about viewing the pattern or instructions on your iPhone or iPad, you can use Files to put the zipped file into a cloud service (iCloud, Google Drive or Dropbox) and then switch to your desktop or laptop to print. Use this guide to set up Files.
If you want to use another device to print but you also want to be able to open and view the files on your iPhone or iPad, you'll need to download the Documents app. Instructions for downloading and using Documents to unzip files are here.
What the heck is a zip file? How do I get my pattern out?
A zip file is a compressed file. We zip our patterns so that we can send the instructions and pattern files to you in a single download. The files also take up a little less space on our server this way. This guide has easy-to-follow instructions for opening a zip file on Linux, PC and Mac.
If you're on an Android device, you'll need a File Manager app to open a zip file. Many Android phones come with a File Manager already; if you don't have one, ES File Explorer Pro ($2.99) is the gold standard.
iPhones and iPads can't open zip files on their own. Use Files to save the files to a cloud service (iCloud, Google Drive or Dropbox) and then switch to a laptop or desktop to open your files. Use this guide to set up Files.
Alternatively, if you really want to be able to open the files on your iPhone or iPad, you can download the Documents app. Instructions for downloading and using Documents to unzip files are here. Like Files, Documents also connects to cloud services like Google Drive and Dropbox, so you'll still be able to access your files from other devices.
I unzipped the file but I can't open it. What should I do?
Make sure you have the most recent version of Adobe Reader on your computer. You can download or update Adobe Reader here.
I have a question not answered here.
Email us at firstname.lastname@example.org. We'll get back to you as soon as we can!